Your IT Questions Answered
At Third Coast IT, we empower businesses with reliable, innovative technology solutions designed to help them thrive. Our team specializes in everything from network setup and cybersecurity to cloud management, IT consulting, and managed support – always with your unique needs in mind.
As proud members of the Milwaukee community and the surrounding areas, we’re committed to serving local businesses with flexible, personalized IT strategies that support your growth and safeguard your operations. Whatever your challenges, we’re here to partner with you and deliver the technology solutions that keep your business running smoothly.
Frequently Asked IT Questions
We’ve broken down the most frequently asked IT questions we receive to help you better understand Third Coast IT and our services, so the world of IT seems a little less complicated.
Have a burning IT question not listed here? Get in touch with our friendly team–we’re super passionate about everything IT and would be happy to help.
While both are essential parts of business technology, IT support services typically involve a reactive approach to handling IT issues whereas a Managed Service Provider (MSP) continuously keeps an eye on your IT infrastructure, monitoring it and aiming to prevent issues before they arise.
Managed IT Services can help you focus on your core business, reduce operational costs, offer access to latest technology, and provide proactive support to prevent downtime.They also provide cyber security solutions to prevent against potential cyber attacks.
Read more about why your business should work with a managed it services provider.
This is a tricky question because the answer really can vary depending on the size of your organization, the level of support you need, and the exact services you are looking for.
Luckily for you, we’ve put together this handy Managed IT Plan Calculator to give you an estimate of the cost.
Having a hard time choosing between managed services and consulting? Both professionals will guide you in identifying the best technology for your business and its needs, as well as setting it up. This is where they differ: A consultant usually steps back once the setup or project is complete, while a managed service provider (MSP) sticks around. An MSP maintains your company’s IT for the long haul, fostering a lasting relationship that ensures your technology runs smoothly and without concerns.
Specific to healthcare, medical, pharmaceutical, and spa organizations, compliance is a vital aspect of these businesses. Patient information must remain protected and secure at all times, especially as part of HIPAA regulations. Our team specializes in HIPAA compliance training, implementing hardware and software to protect your patients, as well as formal risk assessment and mitigation plans.
We are large enough to support you but small enough to know you. What this means is that we have the resources and infrastructure in place to create comprehensive solutions for businesses in Milwaukee and beyond at any size. But we’re not large enough to be a faceless, personality-less entity that doesn’t care about your business. Our dedicated team loves to get to know every client personally and find solutions to help you!
Plus, we’re pretty proud to boast plenty of 5-star reviews from happy clients. Read more about our team.
We provide a full range of IT services, from network management and cybersecurity solutions to hardware and software support. Our offerings also include cloud services, data backup, disaster recovery, and IT consulting.
We specialize in serving a variety of industries, including dental, healthcare, manufacturing, legal, financial services, and small to mid-sized businesses. Our team tailors IT solutions to meet the unique needs and challenges of each industry.
Yes, we have experience with industry-specific compliance standards, such as HIPAA, GDPR, and PCI-DSS. We guide your business in implementing the necessary processes and tools to meet regulatory requirements and maintain compliance.
Quick response is a priority for us. For standard requests, our team typically responds within an hour during business hours. Emergency requests are addressed even faster to minimize downtime.
For emergencies, we prioritize your request immediately. Our team works swiftly to identify the root cause and find a solution, whether it’s a cybersecurity threat, system failure, or network outage.
We do! Our cybersecurity training programs educate employees on how to recognize phishing attempts, prevent malware, and adhere to best practices for password management. Educated employees are a key factor in maintaining a secure business environment.
A local IT company understands the Milwaukee business landscape. We offer personalized support, faster on-site responses, and a commitment to building strong client relationships within the community. With us, you’re not just a number—you’re a valued partner.
We proudly serve all areas of Milwaukee and the surrounding suburbs, including Wauwatosa, Waukesha, Brookfield, New Berlin, and more. No matter where your office is located, we’re ready to bring expert IT support directly to you.
Let's get technical
We implement multiple layers of security, including advanced firewalls, encryption, intrusion detection systems, and regular vulnerability testing. Our proactive approach helps protect your sensitive data from breaches and cyber threats.
Our managed IT services cover proactive system monitoring, remote network management, technical support, routine maintenance, data backups, and cybersecurity solutions. Essentially, we handle the heavy lifting so you can focus on running your business.
Yes, our team uses advanced tools to monitor and manage your network. We can detect and address potential issues before they cause downtime, keeping your systems optimized and secure.
We specialize in cloud services, including migrations, setup, and ongoing support. Whether you need storage, collaboration tools, or other cloud-based solutions, we’ll help you maximize their potential for your business.
Yes, we provide expert IT consulting to help with strategy, planning, and execution of technology projects. Whether it’s network redesign, software implementation, or growth planning, our project managers ensure your goals are met efficiently.
Absolutely! We assist in choosing the best hardware and software for your needs, leveraging vendor partnerships to secure competitive pricing and ensure seamless integration with your existing systems.
Yes, we offer VoIP phone system solutions that are scalable, cost-effective, and tailored to your communication needs. Whether you need better call quality or advanced features, we’ll set up and manage your system for optimal performance.
get started
Getting started is simple. Contact us to discuss your needs, and we’ll guide you through the next steps. From assessing your current IT environment to creating a tailored plan, we make the process easy and hassle-free.
Our pricing varies based on the services and level of support you need. We offer flexible plans tailored to your budget, and we’ll work together to find a solution that fits your business’s requirements.
No, we don’t lock you into long-term contracts. We offer flexible terms, including month-to-month agreements, so you have the freedom to choose what works best for your business.
Transparency is important to us. We provide detailed pricing upfront, ensuring there are no hidden fees or surprises. What you see is exactly what you’ll pay.